15 Aug, 2019 → by ClaimboUser846220
Water filter did not fit

1

I ordered and received a Clatterans refrigerator water filter with the same specifications as my original Whirlpool filter. The Clatterans and the Whirlpool filters looked identical, however as hard as I tried I could not push the Clatterans filter into the filter location. The Whirlpool filter went in easily with very little effort. I contacted Clatterans and was told in order to get a refund that I had to return the filter at my cost in its original packaging and not used. Needless to say I will never buy anything from this company again.
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