Wasted hours with Customer No Service

/ 82 reviews

5 Nov, 2019 → by ClaimboUser667930

Literally spent 8 hours in relentless attempt to resolve issues with a failed recording unit. Customer service lied and said sending unit, no show. Called back and started over and promised shipment of unit next day, 4 days later and no response, no unit. On hold as I am typing this to get status. Completely unethical company, costly mistake for choosing this unit due to customer service.

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Lorex - Other Reviews

》 Misleading false advertisement

》 Very poor technical assistance

》 Poor customer service sent merchandise with all parts that was needed to make cameras work

》 Resolved: Pathetic

》 System Doesn’t Work Anymore

》 I Had A Cameara And Battery Replace Just When Lorex StartedDoing The Up Grade, So I Could Not Get Them To Help Me Up Load It Back Into My System.,Them My DVR Was Blown Due To The Up Grading, I

》 Remote viewing not working

》 Note sure

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