21 Sep, 2019 → by ClaimboUser972731
Waste of time and loss of $312.70

1

Had a so called survey technician George come to our house to look at our pool for a new liner and other work needed. Why George felt the need to cut a 4x4 inch piece of the liner quicker than we could say NO is mind boggling and he said “it’s only the shallow end” - what? It’s *** that wasn’t there before and we had to write a check made payable to him for $312.70. My husband was not happy and said guess we really need a new liner now. When I mentioned that to Craig he didn’t really have an answer and blew it off rattling off all they will do. We had 3 other estimates - all free - all took much more time and with liner books and no one cut our liner. No one talked over us or badmouthed other companies. We made a better decision with a wonderful company in business for over 50 years - the work was perfection with a 27 ml liner we selected unlike the 20 ml picked out for us with this company. Workers professional, on time and worked hard. All of our water saved and pumped back in. Pool looks like a brand new pool and beautiful. Lesson learned. A1 Pools snd Spad didn’t get the job but George has called at least 4 times without leaving messages. Craig left a lengthy message. Tried to return the call but no answer. Buyer beware. There are many options out there and you don’t need to pay $300 plus tax for a shoddy surveyor.
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