Terrible phone and service Went to transfer number over stupid lady i couldnt understand didnt speak english very well had no idea what she was doing Lost old number in computor system and serial number as well My mom has no phone and the second person is just as stupid as the first one dial this do this i cant dial out no acsses to phone been shut down BULL *** PLACE IS A JOKE ALONG WITH EMPLOYEES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!