22 Jan, 2019 → by ClaimboUser808411
Was suppose to have a 8 seat suburban and got a 7 seat

I had spoke to someone twice for verification that I needed 8 seats for a trip. after I had to park my personal car in a lot and pay for it (which wasn't told to me ahead), then I had to shuttle a few minutes to airport to rental. agent called out o guys and they said it is 8 seats. go and drive it out of garage and low and behold it has 7 seats! then I was told that I could wait an hour and get an 8 seat. I was already late and now I had to tell one person they couldn't go on a family Christmas trip to Chicago.......horrible people
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