I would like you to close out all information and funds with the start of my new account. I received a request of information from you regarding my account and I do not have all the requested documentation and at this time I would like to end the request for the mobile online checking account. Thank you, Melissa S Clapper User's recommendation: They request everything after the funds are held up for opening an account from taxes to license to electric bill and social, I’m surprised a request for my first born wasn’t made.