Stood in line for 1 hour to be booked in wrong location,moved to sunrise, moved to grand (packed 3X) Was supposed to be at Hard Rock Cafe. Did not honor RCI credits, pool was over cholorinated, causing a Dr vist at 80.00 needed injections, had to stay out of pools and sun. Moon Palace indicated they had nothing to do with Hard Rock Hotel (a Moon Palace resort) After going on timeshare tour (very rude) bad mouthed RCI membership, told us their RCI was more important and better than what we have had for years. Awful, awful time. Ruined vacation. Food was only thing that was good.