30 Jul, 2016 → by ClaimboUser306235
Warranty? What’s that???
I also just posted as a comment to another with the same issue. I bought their shooting glasses kit (dude?) AND bought a couple optional lenses.... one day the frame breaks - just falls apart at the hinge. "no biggie, lifetime warranty and they're right up the road" Yep - first they didn't want to deal with me as a walk-in, then they charged me the 'shipping charge' of $10 for the replacement frame - AND $29 for the backup frame I decided was a good idea... Next time a frame broke I was told they discontinued that model - Too bad, *** off, we're not honoring the warranty (then they should REFUND MY MONEY or offer a pair of current glasses) Now just a few days ago my backup frame *** - just fell apart in my hand... Really now, these things likely only cost them a few cents from the chinese factory... if they're going to discontinue it they need to plan for warranty replacements and have parts in stock! HOLY ***! and just now I opened the case to take a pic to post... and THE OTHER SIDE HAS FALLEN OFF! this was untouched in the original case!!!