16 Nov, 2020 → by ClaimboUser510523
Warranty issue
3
Update by user Dec 30, 2020 I have contacted Homax repeatedly and asked for help to resolve my issue. They didn't have the decency to respond to any of my requests. I find this to be totally unacceptable and would urge any would-be customers to deal with another company. Original review posted by user Nov 16, 2020 I contacted you folks some time ago concerning my Homax 3000 PSI pressure washer. I purchased it on April 7, 2020 so it is still covered by the manufacturer's warranty. It stopped working properly after 8-10 uses. I tried all the troubleshooting suggestions, but nothing worked. From what I've read about the problem I'm experiencing it appears that the unloader is not working. I am seeking a replacement pressure washer ( since a new unloader will cost almost as much as the pressure washer itself, when you factor in the cost of having someone do the work). Please provide a response so I'll know how to proceed. User's recommendation: This company has been unresponsive to my inquiries.