Have recently purchased a in car DVD witch had issues (no display and no controls work ) within 2 weeks after few emails I did persuade them item was faulty then asked to send back no issues at this point. But insist I send back via post Not DHL Etc. so most expensive £71. From UK to China and I must mark value at 10% of total so if lost I will lose so that can avoid any issue of import duty No mention of this in small print only must return for repair only when you get RMA are these conditions forcibly recited and demanding false customs declarations to be made Will not Pay for premium postal service when They have not to deliver item and be charged an extra buy seller£70 if I use DHL or UPS But I had to take the risk on delivery for duty and it is faulty warranty return DVD was delivered wrapped in black bin bag to save shipping ? I agree prices are good but will not recommend because of support issues