28 Jul, 2021 → by ClaimboUser402244
Want to use a voucher for upcoming trip that is already booked

I booked a wine tour in the Finger Lakes in NY via TripAdvisor. While I was paying for this there wasnt an option to put in a discount code from Viator. After a confirmation was received I noticed that this was a Viator event. So I called Viator to have the discount applied and I was told it can not be done after the fact. This is disappointing because first, I didnt even know this was a victor event because it was not labeled so I did ad the discount code. I feel this company should honor our discount. This is the second
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Viator you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.