22 Apr, 2020 → by ClaimboUser735228
Want to return shoes

1

I just received a pair of mules that I ordered and did not fit. I usually return shoes to the store. Because of the covid19 all stores are closed. Looking on how to return the shoes I realized you deduct 8.50 from my credit card when you receive the shoes by fedex. At this time I believe it’s wrong to do that and I would appreciate if you would email me a free return label such as ups. My order# is381342****. I am a long time customer of dsw. Like I said I usually return to the store and at this time I think it’s unfair to charge me. I would appreciate my request to be emailed to judy12753@***.com. And some sort of reply, cause there is no one to talk to. Thank you and will be waiting for some sort of reply
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