Update by user Dec 16, 2020 I have received full refund on products, not shipping, have request full refund 2.00 from Free shipping .com. Can't find contact for them. Never again. Update by user Dec 16, 2020 I have not received shipping charge from Free shipping.com and it does not Google. I have emailed Opensky to refund or send me contact information for 2.00 refund. No reply as of yet. Original review posted by user Dec 15, 2020 No answer, hung up on twice in qu. Not at all happy with these people.No one should ever have to deal with the trickery, and non customer service, no live contact, if the company was reputable, this ignorance I would not be experiencing. I Hate them for the unnecessary stress. LaVieta J Martins User's recommendation: Never.