The sole on the left sneaker came unglued. This pair is less than 2 months old. I purchased 3 pairs because I truly find your merchandise of good quality, price and extremely comfortable and have been wearing this brand and style for years. This is the first defective pair but will have me reconsider making a future purchase. What is the process for getting s credit or replacement pair. I assume that you stand behind your product. Please advise next steps.