We took a trip back in December and beginning of Jan to Punta Cana Ocean Blue Resort. It was in horrific condition and smelt of mold and appeared to have been underwater. The rec hall reaked of mold and mildew as well as our room. There were sandbags all over the beach and the service was poor, we could not use any equipment because it was all cancelled outside or broken inside. We called immediately and went through our travel guy who got us a $200 credit. It would have expired by July (last month and we could not get time off work) so called immediately and they were sending us a $300 one in the mail, if I mailed our $200 one back and it would have extended our time to use. That was back in April. I called the women twice and she was nice and apologetic but kept saying she would put it in the mail the following Monday (twice now) and we have yet to recieve anything. We would like this resolved immediately . We are unable to reach anyone by phone and lost her direct # and her name. Please follow up asap. Jim and Beth Cozzi