21 Mar, 2019 → by ClaimboUser340845
waffle bath robes

2

First of all I bought robes through Amazon made by Luxor Linens. The robes were monogrammed by Luxor an shipped by them. I received the robes and the first thing I did was wash them because of possible contamination of bacteria or chemical residues from other countries that manufacture products sent to the U.S.. When you see the picture of the robes on Amazon's website the label doesn't even have Luxor Linens name on it, probably embarrassed because of such inferior and poor quality. Now you go to "Luxor Linens " website all the labels have their name on the products imagine that!!, My robes No name. Within all of the pictures depicted on Amazon's website there is a picture of all the measurements of the robes. Most 100% cotton will shrink between 12%-15%. The picture shows the Sweep or circumference around the robe from one end to the other. Luxor Linens website says 63" around, my robes are 52"around now, 13" over a foot smaller, when you do the math for shrinkage 12%=7.5"at 15%=9.5". Forget the sleeves, they are up past my elbows like a short sleeve shirt. When you try to close the robes don't even come close to overlapping to tie close, they look ridiculous. Spoke to one of the owners and he said he would send me one robe from "old inventory"?, free shipping, he did, this robe is worse. Made a claim through Amazon, was denied because it was past the 30day return policy.I did not send them back because when I spoke to one of the owners of Luxor Linens he said he wasn't going to take them back because it says in their return policy "no returns if monogrammed ", even though the robes are low grade poorly made. So in the end I have 3 crappy robes that I might just cut up to wash my vehicles with.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Luxor Linens you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.