3 Jan, 2013 → by ClaimboUser725241
Vivacity/Organized by Design, Charlottesville, VA
would give Vivacity/Organized by Design negative stars if that were possible. I purchased a Living Social deal from Vivacity (formerly Ta Da and now Organized by Design) back in June and paid for an upgrade that was supposed to cover two years of services. I also paid for a gift for my then-pregnant daughter for two hours of organization. The baby is now six months old and my daughter still hasn't received the services I paid for. I actually received two visits from Ashleigh, the owner, and then there was an excuse (grandmother died, son broke his arm, strep, etc.) for every appointment after that. Phone calls are not returned. Email is not answered. I have spent a great deal of money and feel quite foolish. I have reported this to the Better Business Bureau and plan to file a small claim to get my money back if my credit card can not do so. If I could get in touch with other dissatisfied people who have posted here we might be able to sue together. I'm so disappointed and angry at the lack of responsibility from this company. I wonder if the name keeps changing so that irate customers can't track the owner down. Do not contract with this business, as you are unlikely to receive services from her. I wish I could get my money back but unless I contact the police I doubt that will happen. Update: No recourse with my credit card since it has been over 60 days since the charge was made. Interesting how she kept me strung along until that time period had passed. Probably just coincidence...