3 Aug, 2019 → by ClaimboUser693786
virgin active gym fees
1
Good day I signed a contract with Virgin Active, Little Falls two years ago agreeing that I would pay R399 per month for my now 17 year old son to train there. It was a new package that had just come out in the March and we took the offer. We have been paying R399 every month with no problems, until this month July 2019, when my debit order was R421 instead of R399. We were never informed in any way that the fee had increased and therefore I did not budget for the extra cost which has now caused me to have problems with my bank balance. I wish for an explanation why it has increased without informing me. This is absolutely disgusting service, you are in a way stealing from me. Please get back to me urgently. Many thanks Tracy Pretorius