1 Jan, 2018 → by ClaimboUser279857
violation of dnc registry
*SOLVED
3
Almost 2 years ago accepted 2 videos as a trial offer from them. Notified customer service we did not wish to purchase additional videos. Two months later the solicitations started--on our cell phone no less. Usually starting around 8 in the morning and they called around 5 times a day from 3 different numbers. I complained and the calls stopped for over a year. Last month, they started calling the cell again from 3 different numbers several times a day. I renewed my Do Not Call registry in January and it is now March. It is well past the period of time where we are considered by DNC to have a business relationship due to receiving those sample videos. My wife and I have both answered their calls and tried to tell the reps "Stop calling this number" and we have both been hung up on in mid-sentence. I called Customer Svc. today and was told we would receive no more calls; and a half-hour later we got yet another call from them. There will be no more family-friendly dialogue from me to them. My polite bone is now broken.