23 Oct, 2020 → by ClaimboUser146490
Very unsatisfied with the wait time in getting a replacement part.
On August 19, 2020 I ordered a crisper drawer that was broken. They told me that they had to back order it so it would be shipped in 2 weeks. I have waited. Now I really need it and I called 1 80* 599-****, They checked and said my order was in the warehouse. I asked if they could ship it right away. I have called for the past 3 days and they cannot tell me it has been shipped. Now this is Oct. 23 and today they said it was ready to ship and couldn't tell me when. This is unacceptable service. My order number is 3538**** Part number is 24035**** ( Cover ) I paid $58.63 Order date 08/19/2020