I received a notice from ERS and 10 minutes later I was calling to get it taken care of. I sopke with a lady who I agreed with to make payment the next day on my lunch hour. She then transferred me to a Ben. He was the biggest *** hole that I have ever had to encounter. Threatening me with credit reporting and telling me to hurry and get my card out of my wallet if I want to solve this. (Ben I hope you *** get hit by a bus you Mother ***). You folks don't know how rude this guy was he wouldn't let me deal with anyone else it took me 20 minutes before he passed me on to a supervisor. If this is the tactics used by this company then they need to take a look at themselves. Before something serious hits the fan. Booya ***!!!!!!!!