23 Mar, 2020 → by ClaimboUser257382
Very rude customer service at hughesnet

1

I called to check and see how much it would cost me to have internet set up at my home. I found out today that I may have to telework from my home because of the Corona virus. I don't have internet and was calling to see how much it would cost me Incase I have to work from home. The guy that I talked to was very nice until I told him I would have to call back tomorrow because I won't know until tomorrow! He then told me that Hughsnet is the only one available in my area so if I wanted service I would have to sign up unless I don't care if I can work or not! He also told me that it wasn't very smart because I must not care if I lose my job and he asked me what was my purpose in calling if I wasn't signing up! You really need to listen to hi on our call if you can. The call was at 3:37 and my number is [protected] . I would not have someone like that talking to my customers! I have never heard anyone trying to sell something to me talk the way he did! I would very much appreciate a call to actually talk to someone about internet service.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Hughes Network Systems you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.