1 Jan, 2018 → by ClaimboUser401644
very poor quality items
1
I bought a lot from www.gilt.com but that was then and now things are a lot different. Quality of their products gets worse every year and prices only increase. When I received my latest order I was very disappointed with the quality and how poorly everything was made. I wanted to return everything for a refund but Gilt customer service representative wasn't nice and rejected my request. They said that I will not get a refund and that replacement is also impossible. When I told him that I was very disappointed with their company, he said that if I did not like something I was free to buy elsewhere. Not only quality was terrible, but their Gilt employees need to get some training! Absolutely horrible!