I was interested in several pieces of Jewelry at the Art Karat exhibition in Singapore in Oct 2016. I was asked to place an order as the items were not readily available and I was told that the pieces I ordered would be delivered to my address within 6 weeks . Of course, I was asked to pay in full in advance for the items, which I had done via credit card which was charged immediately. However it is 2 months now and there is no sight of the delivery and nobody is replying to my emails sent to [protected]@artkarat.com. Yet, when I wrote a dummy email enquiring about placing an order for custom pieces of jewellery, I immediately got a reply!!!... that is the wonderful customer service Art Karat is providing. Art karat will only reply if you are going to give them more business but no reply if you have already paid them...but they have not delivered the goods!!! Have I been cheated ??? It is supposed to be a reputed company, is it just a facade to cheat people? I have bought from Art Karat in the past, but the latest experience has been the worst and will certainly be the last one for me. I am still waiting for delivery of the delivery for my Invoice 14511