10 Sep, 2019 → by ClaimboUser295839
Very poor customer service and even worse communication!
1
I ordered a set of Pirelli P Zero tires (245/35/19) that they had listed "in stock" with a 2 day delivery. The delivery took 4 days and then to add insult the wrong size tires where shipped (345/35/19) when I called to sort out the issue it takes 20 min to get a human on the phone and even then tire knowledge is lackluster at best. I was informed the correct size would be sent out the next day as well as the wrong size tires picked up. Tires picked up and then a email is received that they are refunding my purchase as they made a mistake... no attempt to figure out any solution or support of any kind! Avoid this company at all costs!!