12 Sep, 2016 → by ClaimboUser848589
Very Poor customer service !!

1

I should have figured it out when they sent me my pitcher and there was absolutely no paper in there stating anything about a receipt or how to contact them. The pitcher seems to work OK but when I found out that I was on the hook for $149.00 every 6 months I contacted the via e-mail and the lady told me that I could select another plan, so it would not be as much all at once. I got delayed in doing so and when I tried to contact them again, I found they had shut down their site and I couldn't get a hold of anyone. I am presently waiting to see if they send me more filters or not as they were supposed to be sent this week I think. Wonder if they charged my account as I am now a bit low and with my bills lately for alternative medicine and all I wish I hadn't bought it. $39 or $49 is a lot different that $149.00. They were not very up front about their charges and I am upset about that. Not sure if I want to send it back but I sure not sure if I can afford to pay $149.00 every 6 months. Seeing as some of you are still waiting for your money off your credit card bill. Now I am almost hoping they do not send me the filters but do not charge me so I can try and find cheaper filters. Aren't they supposed to refund your money after you have sent back the pitchers. Wondering how many have already been sent back.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Perfect Aqua Purifier you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.