I started contacting these people when I received my order as the product did not fit and I wanted a refund I have texted and emailed them over and over for many days and I just keep getting put off! The Returned emails I always get say someone will be with me in the next 24 to 48 hours well it never happens! I don't know where to go from here, but I'm not giving up! I deserve a refund for a product that does not fit me and I'm more than happy to return it to them!! Kathy Gruver