I don't understand the complaint either. I got my morkie from her four years ago and we had no issues with her then and still haven't had any since. Our puppy was super sweet when we got her and it seemed like Debbie had a hard time letting her go too. She kept cuddling her before finally handing her to me to leave. All the paperwork was in order and she was very healthy. She was even in the beginning stages of housetraining. I am very happy with Debbie and when we get another puppy I will definitely seek her out.