24 Dec, 2020 → by ClaimboUser839042
Very Bad Experience at Northwest Toyota Edmonton, AB, Canada

2

I was treated very poorly when I purchased a vehicle at this location. I was lied to, ignored and then treated like a number when I voiced my opinion on how dissatisfied I was with my overall experience. The General Manager and team at Northwest Toyota have a lot to learn with how they treat customers and how they present their information for customers to understand. It's very disappointing, and I would like to speak with someone at corporate HR, so I can ensure something is done to improve their processes going forward. User's recommendation: Stay away from this dealership and if you are currently going there, ask lot's of questions and don't trust the General Manager.
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