1 Jan, 2018 → by ClaimboUser167286
Very bad customer service, can’t get my money back on account from company

1

I have just had the most awful experience in dealing with a company called 'Ultimate4Trading' and all I can say about them, is buyer beware. It all looked so convincing and authentic on their website. I was totally taken, as it all looks so professional! I had to put down a deposit, they said, the minimum was €200, they said I should opt for €1000, luckily for me I did not have €1000 in my account, and put up €500 instead. They promise high payout percentages on the stockmarket using their technique, but after I won the 1st time, but ended up losing the following 3 times, €108 down, I made a request for a withdrawal, as they have an option where you can request this, but after that, nothing worked to get my remaining €392 back. There was options that I had to fill out forms, which nothing happened when you click on that option, then a message that someone would get back to me within 3-5 working days. Nothing. I have mailed them 5 times since 27/11/15 and I have not heard back from anyone. I would like to point out that, when the €1000 failed to go through on their account, I was phoned by them almost immediately to persuade me to deposit €500 instead of the €200 minimum, but now I ring and their message keeps saying they are sorry to keep you waiting and they are dealing with another customer and please hold, but then no one answers and you get fed up waiting half an hour for someone to answer. That number: [protected]. I am so fed up and feel foolish, but other people should be warned, just don't, as I thought I was going to do well from this, they say you cannot lose, and now I worry for Christmas, as I can't get my money back. Theres no one to talk to from their company, and no one answers emails or phonecalls...
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