12 Jun, 2018 → by ClaimboUser798296
Very angry and frustrated
1
I signed up with this company to receive calls from my son. The service has never worked and when I tried to contact them all I get is a recording saying they will return call within 24 hours. I have been trying this for over a month with no callbacks at all!!! I finally emailed the company and did get a call telling me that I would receive a refund of $74 into my account within 5-7 business days. Also said I would get a confirmation email regarding this. That was two weeks ago... still no confirmation email let alone my refund!! I have sent a few more emails as well as continue to call and am getting no answer from anyone. I am retired and on a very limited fixed income and can not afford to lose the $74 they promised to refund. How are these people still in business let alone sleep at night knowing they are taking advantage of people who are already having to face very difficult situations? For anyone wanting to know, IC Solutions is a legit company who does answer and helps out immediately with any problems.