12 Jun, 2018 → by ClaimboUser798296
Very angry and frustrated

1

I signed up with this company to receive calls from my son. The service has never worked and when I tried to contact them all I get is a recording saying they will return call within 24 hours. I have been trying this for over a month with no callbacks at all!!! I finally emailed the company and did get a call telling me that I would receive a refund of $74 into my account within 5-7 business days. Also said I would get a confirmation email regarding this. That was two weeks ago... still no confirmation email let alone my refund!! I have sent a few more emails as well as continue to call and am getting no answer from anyone. I am retired and on a very limited fixed income and can not afford to lose the $74 they promised to refund. How are these people still in business let alone sleep at night knowing they are taking advantage of people who are already having to face very difficult situations? For anyone wanting to know, IC Solutions is a legit company who does answer and helps out immediately with any problems.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Inmate Call Solutions you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.