I have been having issues with my Verizon Service since I had it back in October 2017 where I had to call customer service at least twice a month. In December 2017 I begin working from home where I'm required to have internet. Every time I call they have me reset my box, send out a tech and send me a new box. Within 5months I had 3 different boxes and 3 different techs come to my home to do diagnostic tests. Recently On a Thursday I woke up one morning to begin working and my internet service was completely out. I was out of work for that next two days due to my connection. Verizon sent a tech out that Saturday and they advised that it was an issue at the central office where my ports needed to be switch. The ports were switched. I was told to give it 15-30 mins and it should be up and running. Well, that wasn't the case. I turned my box off for some time. The next morning I reset my box. It begin working for a few, then went out again. I continued to contact Verizon again about the issue. They sent another tech out that Monday where again I was unable to work. Unfortunately they sent me a very lazy tech that did not want to come, but just wanted to advise me that he contacted the central office and the issue should be fixed and that he didn't need to come, however, I did not let that happen. The tech finally came to my home, set In my kitchen chair and waited for my internet connection to come back on, then left and advised me that it was fixed and if I have any additional info just contact him directly in his cell, not Verizon. Of course time went by and the issue started to accure again. I've contacted the tech, which advised me to give it a couple minutes and it should be fine. Well again, the issue kept accuring throughout the day. I contacted the tech again and moving forward I have never gotten a response. Today is now Monday Tuesday and the issue has accrued again. I contacted Verizon again and they advised for the 3rd time that the port has to be changed again at the central office. I will never In my life recommend this service to anyone. I will go without internet before I ever purchase Verizon service again.