1 Jan, 2018 → by ClaimboUser739577
vehicle damage.

1

I have always brought my car to you guys because it has a vanishing deductible I brought my car in last Monday to have a technician fix my headlight switch and find an oil leak that my boss notated when I did an oil change. He also notated that the o ring for the oil filter cap was squared off like you guys have never replaced it. So I sent it in and Butch argued with me and made me feel like an idiot so my mother called and told him when we bought the car it didn't have a headlight issue and now it does so u need to fix it. So he called me Wednesday morning and told me the headlight switch was bad and warranty company is gonna replace it. So I came in froday to pick it up and I owed them $100 apparently for taking an hour to wipe down my oil pan and never could find it so we're gonna send me home with it still without fixing the problem. Then I also noticed they put a dent in my fender and my headlight was broke I could fit my hand between the bumper and the headlight. So I talked to Jim and he told me it would be taken care of so Butch called me Monday morning said the headlight will be in Wednesday and I will have it back thursday.also said that they could tell some parts have been super glued together and I have never touched anything because a light bulb. So your technicians are half assing there [censored] ups. I have yet to hear about the dent in my bumper that the technician caused because it wasn't there when I dropped it off. It needs to be fixed and I will no longer be doing business with knutdsen
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Knudtsen Chevrolet you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.