I purchased an alarm from them and when I asked for a VAT invoice the informed me that they are not VAT registered. This company has revenue in excess of £500,000 each year (this information is accurate and can be pulled from an ebay tool) This makes them an massive VAT cheat. I believe the company to be one of the many chinese companies selling on ebay as they have no phone number to call them on and when I googled their address it seems to be some sort of virtual address. All in all they are a dishonest bunch of tax cheats ripping off us brits.