14 Mar, 2019 → by ClaimboUser436191
valet parking service

2

Left my vehicle with their valet service the week of the ice storms and returned February 9th, 2019 10:00pm . Upon leaving their Fasken Dr. location I noticed a crack in the windshield. Discovered damage to the windshield below the wiper blades that was not there when the car was dropped off on February 2nd. Called Skypark and was told that no one was available and that management would call Monday. I called again on the Tuesday and spoke to P---- who said they would not assume responsibility for any damages. I requested their email to forward photos that would demonstrate that this was a direct result of a sharp object being used to clear the ice form the windshield prior to pick up... and not some random existing stone chip. They don't call back and they assume no responsibility even when their parking attendants use poor judgment . I can understand if vehicles are damaged by vandals trespassing on Skypark property, but employee carelessness? Don't see a positive resolution with this company. Don't recommend their service. Don't give anyone your keys. Avoid their valet service at all cost.
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