I was a customer of the "Onebox" service for about 10 years. They later got swallowed up by a bigger company, J2. That usually spells trouble for the customer... I've been using the Email service & the Toll-free number that are part of Onebox, to communicate with my customers... I have a small business, and typically send about 150 emails/day. Have been doing so for a couple of years. But today, after they disrupted me by suddenly cutting my service, I was told that "150 emails/day" is considered "BULK" mailing! WTF? 150 emails/day regarded as "bulk"?!? That's utterly RIDICULOUS! If I pay $10/month and can't send 150 emails/day, what kind of a joke of an email account is that??? In addition to apparently changing the terms on me, and setting ludicrous limits, they have been unprofessionally vague (the service rep couldn't give me an actual number of how many emails that are allowed per day, can you believe that??) Also, their cutting off the account with absolutely no notice was heavy-handed. If they treat a customer of 10 years with such callous insensitivity, imagine what they do to newer customers!