4 Aug, 2019 → by ClaimboUser833745
vacation rental canceled, no reason given
1
Booked a house in Orlando, 8 adults, 3 kids, on 3/8/2019 for 12/1-7/2019, pd dep. On 8/4/2019 got notice of cancelation from owner, Geoff Scambler, through HomeAway/VBRO, no reason given. Only mention of refund was $110 of $410 dep. Owner not responding to messages from us or phone calls from VBRO. VBRO said there is nothing they can do. They did say we can book another and start over, I DON'T THINK SO. House we reserved is available for the dates we reserved for $700 more for the week. HomeAway/VBRO should ban these people that cancel reservations and then has them available for those same dates. What happened to us sounds fraudulent.