3 Sep, 2015 → by ClaimboUser617816
Utterly terrible

1

Words cannot express how terrible this apartment complex was for me and my wife. We moved here for 9 months while our house was being build. To start off, we were told that our unit would have washer and dryer, after signing all the paperwork and getting the keys we find out the unit did NOT have washer/dryer. We went back to the office and was told since the contract was signed we were basically screwed... ok.... not a huge deal, mild inconvenience but we moved on. The apartment itself was a disaster. Didn't look like it had been cleaned since the last tenant was there, linoleum was peeling in the bathrooms, and it looked like someone was murdered on the carpets. I made sure to document all of this on the move in sheet that was provided to us. The real problems began once we tried to move out. I understood that I would not get all of my $900.00 deposit back, because there were small holes in the walls from hanging pictures, TV's, and the minor dents in the wall from moving furniture around, but I assumed I would get a little bit back, boy was I wrong. After we moved out I was informed that not only would we not get the deposit back, but we needed to pay an additional $900.00 for damages. I was appalled. I had lived in apartments for over 8 years and never once have I had to pay, I'm a clean person, had people over regularly so I keep a clean place. They told me the carpets all needed to be replaced, all the linoleum needed to be replaced, the kitchen needed new counter tops, and that the bathroom had mold and was to be repainted. I referred back to the move in sheet we filled out and all of this was listed so IT WAS OBVIOUSLY NOT US. My big mistake was that I did not take pictures of this, and assumed that the move in sheet was enough. I wish the story stopped here, but wait! there is more.... After talking with them about the very next day they sent us to collections where there were additional fees, I called Miller Estates and was told that since the bill was sent to collections they were done with me. I've never once dealt with collections because I pay my bills on time. I paid the bill since I didn't have the time to deal with getting a lawyer. I have never in my life dealt with such an unprofessional company in my entire life. This was a terrible experience. WHATEVER YOU DO, NEVER RENT HERE. There are 100% better apartments within a 5 mile radius. If for some crazy reason you decide to live there take pictures of EVERYTHING, look over ALL legal documents. Last thing, they made me sign a *** order saying I could not say anything negative about the complex....
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