I was asked to sign up for this program a couple months ago and told I would receive information in the mail that never came. I finally got an email from both Travelers and Shoppers Advantage with a phone number. No issues with Travelers. Shoppers Advantage has call center workers that do not fully understand the English language. I am from the Midwest and work very hard to not use any language that may be considered as slang or non-standard English when I call any business. I had to repeat every question I had at least 2 times and sometimes 3-4 times before the first woman understood me. She was in a rush to get me off the phone. I hung up and found that the only way to cancel the account was to do so over the phone. I called back and got another woman. I told her I wanted to cancel. She asked me why. I told her - to save money. She then proceeds on a sales pitch to lower my rate. I broke in and told her I did not want a reduced rate. I wanted a zero rate. I did not want any specials or rewards or offers. I told her to fast forward through all of those screens and skip straight to the cancellation screen. Suddenly the woman got a little short and seemed rushed to get off the phone with me. She cancelled the account and gave me the confirmation number. I found zero advantage to either Advantage program. I will not ever recommend either program to anyone.