27 Oct, 2019 → by ClaimboUser469908
used nissan frontier

2

Ralph not only did the Nissan frontier that I purchased from you have rust throughout the under carriage but throughout the engine as well to the point that the manifold covers are rotting which you continuously told me passed Connecticut state inspection, as well as interior electrical issues and leaking exhaust. I understand you believe that I was given the opportunity to have a 3rd party inspect the vehicle, I am telling you I was not. I purchased the truck based on your reputation, I must have been very mistaken as you made it a point to educate me when you told me you were not required to disclose the extensive amount of rust that the vehicle has. I regret doing businesses with your company as based on your attitude that it is okay to deceive by not disclosing information is the way you run your business.When I last spoke to you, a commented that I would receive my money back in the same manner you took it. I used my credit card so you refunded me that and sent me a picture, thank you. The cashiers check was overnight-ed, I assumed that it would be overnight-ed as well. You stated I would get my money back in the same manner, clearly I am not. You were eager to get my money and believe me Sir I am equally eager to get it back, you have taught me a great life lesson Sir and it only cost me $2, 249.00 to ship the truck back and forth of which you made it very clear was my expense, you would think that at the very least you would be able to cover the expense of overnighting my money back to me. Ralph as you told me in our first conversation " I don't have to disclose everything to you" this is one of the those things you did not have to disclose, just a play on words right?Ralph, more and more disclose sounds like deceit in my interactions with you.If something had not been wrong in my dealings with you and your company you would not have been willing to refund my money after our first conversation, where you totally blew me off and said it was my fault as I did not have a 3rd party inspect the vehicle. Again Ralph that was never offered to me by Travis, which again I am sure would have cost less than than $2, 249.00, Travis your sales person assured me that the Nissan Frontier was in good condition and stated that he would have no problem buying it for himself. I know you have the truck as I have seen you have it on sight for sale already, wouldn't the right thing to do be returning me money first. I guess that is a new word "right" morally good, justified, or acceptable. Ralph I have given you every chance to make this right.Thank you again Ralph the experience has been both enlightening and educational.Oh and your check finally arrived it only took 2 weeks and guess what you did not send a cashiers check to me so I had to wait a extra 3 days, a personal check was not good enough for you but I guess your customers get what they get right.Again Sir, thank you so much to the introduction in used car sales.
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