PL took 2-3 times longer than they promised, and my account was suspended due to IGXE using bots and hacking software. IGXE took no responsibility for their PL staff using illegal software. My account was suspended and they were specific on the person doing PLeveling activity used hacking software, item (2) which I am sure is what flagged this issue to the point of being suspended. Yes I took a risk, but I took the risk with IGXE stating in their policy that they did not using hacking software, bots, etc. Greetings, We regret to inform you that your account has been suspended for a period of 7 to 8 days for Terms of Service violations, to include one or all of the following: 1) Your account’s access was found to be shared, and completing ‘continuous’ monster missions in-game. If you wish to review our policy on account-sharing and access, please read the link mentioned at the bottom of this notification. Sharing your account information is very dangerous, and can lead to other fraudulent activity from third-parties that are not trustable. 2) Your account was found to be utilizing third-party software to modify the EverQuest game client (hacking) while doing monster missions. 3) Your account was found to be operating or benefitting from a ‘power-leveling’ service, which is also a Terms of Service violation (see #1 above). Your account will be inactive for 7 to 8 days. Please be aware that repeated or serious violations of our rules and policies can result in further possible disciplinary action. When your account is unsuspended, please consider that your account’s security is your responsibility. We always regret when this type of action is necessary. We ask that you please review our game policies, which are posted at: http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=16204 No reply to this message is requested, if you have any questions about this action, please contact Technical Support Monday through Friday, 7am to 7pm PDT: [protected] (this is the only contact available to inquire about this action). Sincerely, Sony Online Entertainment, LLC