Just now I was on the phone with your agents. And after a very long hold, I gave your agent my booking ID. Without letting me know he suddenly put me on hold and after a while the call got disconnected :( He did not call me back and I hope that someone will help me out in a timely manner. My booking id is 180210****, and our flight was on Sat 7/7/18, from Minneapolis to Lisbon, Portugal. In Philadelphia they didn't let my 12 yrs old daughter board in because her passport expires on October 2018. The two of us, Priscila, and Lana, stayed in Philly to try to renew Lana's passport on Monday, 7/9/18. They didn't renew it because I did not have a proof of sole custody. Just a couple of hours ago today, 07/13/18, a judge in my hometown, Minneapolis MN, granted me an EX PARTE ORDER so I can renew Lana's passport tomorrow morning, same day issue. Therefore, I'd like to change my ticket to tomorrow's departure from Minneapolis to Lisbon please. My parents, Telma & Bob, are the ones who bought the ticket and I WONDER IF YOU CAN CONTACT THEM BACK ASAP PLS. Their contact info is listed in the booking id. Thanks in advance for your help, Priscila.