PowerBuilt stood fast and did not refund my money. If I were rich I would have completely canceled and lost the $500.00. I wanted a building to cover a used but in mint condition motor home. Carolina Carports came on Monday 10/16/16 and installed a nice RV cover. I can't complain about them, however the team that did the installation left many, (perhaps too many screws) in the entrance to the carport in the grass. I was surprised to find out that Carolina Carports sent a third company to do installation. So as it stands 3 companies got a piece of my money from one internet inquiry to PowerBilt. I just think it was , "Shady" of PowerBilt to mislead me, or not tell me before signing contract, they didn't manufacture, install or warrant the carport! By the time I figured it all out it was too late. My advice to anyone wanting a Carport or manufactured structure, is to know what questions to ask at the get go. Who manufactures the product, who installs and who warrants? Know that the more hands in the mix the higher the price. My RV is now covered which was my original intent. I would warn strongly anyone thinking of using PowerBilt Steel Buildings to Purchase a Carport though!