I just received word that my sitter city account was terminated due to the background check. I am a certified school teacher, who has passed numerous background checks far more extensive than what sitter city provides. Plus, I worked for a prominent temporary Nanny service in TX from [protected] without any problems. This is rubbish. What a waste of time and money. I have not had any issues with care.com though. I am not going to try to remedy this problem with Sitter city either, as I bet it would just be more of a time-waster. I advise not using this website. It is a comfort to see that I am not the only one that has been through this. I just hope that my ssn & credit card info will be safe. Be careful when dealing with this company. I really am offended by how I was just treated after spending approximately $35 for the full background check. Be careful!