Update by user Nov 20, 2019 After having a medical mediation team check on the qualifications of this company, it was determined that because of shady health insurance companies like United Health Care, these unqualified secretaries just refuse items because they think they won't be covered.UHC has been deemed immoral and unprofessional by a circuit Judge in Atlanta and hundreds of formal law suits have been filed against them. Apria knows these people stink so they just refuse most orders through UHC.Both these companies need to be held accountable. Original review posted by user Oct 21, 2019 Manager is a unqualified moron. Refusing prescriptions ordered by a cancer Doctor. Putting my life and many others in danger. Doctor ordered/prescribed a device called Lary clips that hold the stoma breathing tube in a patients throat. Without Lary clips the stoma has no way to be held in. Therefore the cancer patient can't speak or breath. I won't mention names but his initials are James Clifford. With the help of a dedicated employee of Apria and professional help, I intend to have this company punished for putting lives in danger. I have amassed 7 other people with complaints about this company in Ocala FL. They are not health care professionals and will be held accountable for claiming to be.