Dear fitness first customer service manager: good day to u! I would like to express my dissatisfaction n frustration about your staff stephanie and aizat from ff garden. I used to use the middle monkey bar in ff garden, yesterday night, stephanie and aizat were sitting on the big tyre which at the middle bar walkway, I smiling at stephanie n told her I wanna use middle bar, she said using this walkway to coach her client, I wonder why she so lazy just sitting on tyre to coach her client? I kept smiling n request can i? Finally, she was not reluctant stood up n command me to shift the tyre, at the same time, aizat also not happy n yelling very loudly to me "kurang ajar (no manner)"I just kept smiling and ignored his untammed mind. However, stephanie still very arrogrance n purposely squatted n blocked some middle walkway, I requested her again to shift further. She use anger mind n eyes n mouth order me not need run n just jump. I was speechless n kept smiling. Moreover, stephanie challenged me lodge complaint report about her attitude. The gm mr fazley, came to approached me n he try to pacify the situation. But, the aizat still make "mengamuk (rampage)" in front of me and mr fazley, I asked mr fazley why he behaved such way, mr fazley just kept silent. Since I joined ff from10 august2014, I very like ff garden, I love front desk staff especially orange, haseb, siti, pubvita, I came to garden ff workout almost everyday, so far, I noticed that stephanie n aizat got strong jealousy mind, they sometimes starring or looking at me dancing and followed me dance, felt very annoyed. They not like other trainer fully pay attention to client workout. I would like compliment the very good attitude trainer is pink, she sometimes would reply smiling although we never talk at all, vincent, jeff, mo, and new trainer rubean all of them r very good attitude would come said hello and cherished me. Hence, I hope u pay full attention to your not mature and untammed staff in order can help your ff company progress and grow up in the future. Thank you. Honda