29 Jul, 2020 → by ClaimboUser791589
Untimely shipping

1

Update by user Jul 29, 2020 Surprise! Got an email that one of the two items I orders has shipped. BUT...it shipped from LA versus where Classic Firearms is located. Perhaps they have a warehouse there, but my guess is they drop ship everything, hence the long delays. I generally don't purchase items from drop shippers as this is what happens. Original review posted by user Jul 29, 2020 Second time this has happened. Placed order, card charged immediately, 1.5 weeks go by, send an email inquiring why the order is stuck at "Processing: ready for picking.". When inquiring, the response is ...we are really busy, it's taking 10-15 business days to ship due to the high volume. The first time I ordered with 20 days before I was going on a hunt; in the end they refunded after 12 total days (9 business days). This tells me they never had in stock from the beginning. This time order was placed on 7/16/2020, on 7/26/2020 I inquired because the order was stuck "Processing: ready for picking." just like the first time. On 7/27/2020 answered about how busy they are. I thought I was clear in my inquiry that if it was not in stock then to refund my money, but they came back with a response of ..."Upon checking the item was in stock when the order has been placed". That response tells me nothing and I suspect they are being less than truthful or they have no idea what they have. Bottom line; I believe one and/or two things are going on. 1) they take orders (customers' money) whether in-stock or not and then hope like heck it comes in, and they can turn it around in 10-15 business days, or 2) they and/or their systems are so disorganized they have no clue what's in-stock or what's not. Regardless of the issue, they cannot ship timely. If you need something within a reasonable amount of time, just go elsewhere. If you don't care that; 1) they use your money for a month, 2) cannot figure out what they have in-stock, 3) they are so busy they cannot ship timely...then this is the place. In my opinion, anyone who orders from Classic Firearms will only fuel frustration. I am living proof. If I could give negative stars I would User's recommendation: Don't waste your time!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Classic Firearms you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.