28 Oct, 2020 → by ClaimboUser451778
Unsatisfied visit
1
Hello I called last week in regards to this matter. The representative offered to send me a coupon, however there's nothing in my email. I went last week to the Temecula location for curbside pickup and was outside waiting for 34 minutes before a team member came out to inform me they were making a fresh batch of macaroni. I waited an additional 15 minutes for a medium side of mac n cheese .... I was quite upset upon opening my bag because my macaroni wasn't even a quarter of the way full. I felt cheated, if I wanted a small I would've purchased a small. They made a fresh batch why not just fill it to the top? I am so unhappy with their service that I honestly don't think I'll be returning. User's recommendation: Better service when we could go inside. They're forgetting how to do their jobs.