11 Sep, 2018 → by ClaimboUser615048
Unsatisfied and Pissed

AUTO BARN LLC Newnan,GA PLEASE BUYER BEWARE! SCAMMERS’ Poor customer service, bad faith, misrepresentation, dishonest, unreliable they are just CROOKED. These are just several problems that my husband and I have against this dealership (Jason the owner). They sold us a vehicle (LEMON) that they claim was inspected thoroughly before they even put it on their website and advertise them for sale. After we purchased the F250 in July 2017 Jason placed us in a loaner truck for over a week to fix the some minor repairs (Jason Claimed), but this vehicle was returned three times before my husband was able to drive it for exhaust, not pulling, then transmission 1st week in November we picked the truck up again. Two months later he was out of $1,300.00 (To Columbus Custom Exhaust) for fixing the exhaust system that Auto Barn claimed they fixed. He called them to advise them of the problem no answer left voicemail no return call. My husband went 10 May 2018 to Precision Tune in Columbus, GA to get his oil change as soon as we left for vacation the road the truck began knocking under the hood. We called Precision Tune and they advised us to bring the truck back, but we were two hours away. Ford dealership diesel mechanic looked at the truck and stated that they placed the wrong weight oil in the diesel engine. After talking with the company and writing in they wouldn’t take ownership for the motor knocking, just the wrong weight of the oil. Ford stating that the F250 would need the small block on the motor in May of 2018. We then placed the truck in the shop $12,000.00 later, we found out that the motor in the truck was just a hot mess. Screws and bolts were missing, hoses were taped together, and other parts were missing from the motor that was supposed to be on the motor from Auto Barn. We tried to call (Jason) the owner cell phone and the office number at Auto Barn no answer or he was out of the office. Auto Barn sells vehicles that are in extremely dangerous condition. It is now September 2018 and we are supposed to pick the truck up tomorrow. Making notes for a whole year and might get to enjoy it October 2018. Please stay away from Auto Barn.
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