1 Jan, 2018 → by ClaimboUser84241
unreliable, unfriendly, poor service. do not recommend at all.
1
I placed this order on 4th Aug after receiving assurance by email and online chat that the order would be delivered by 12th in Delhi. I had a puja on 12th Aug despite repeated requests the order was dispatched on 19th from Mumbai. It reached me on 21st Aug. Customer agents online and receiving telephone are not helpful at all. The only time you get good support is in placing orders. Once order is placed you are trapped and do not receive any help. I had to buy another set from local market for the Puja. I placed another order this time for unstitched items. Again online chat cannot confirm the date of delivery. All they need to do is just ship. Didn't have a good experience in both my transactions and would not recommend this website to anyone. Cannot comment about quality though as I came back to Kuwait. Hope it is good.